Agents are responsible for executing actions inside Toky; they can answer or make phone calls, send SMS, execute reports or in general, use any of our phone system features. Agents can only be created from the Toky's agent dashboard but you can use the API to retrieve your list of agents.
Agent's email inside Toky
Agent's full name
Date and time when the agent was created
Date and time of last change
Time when the agent connected last time. It can be null
true: is Admin
Phone number agent configured for call forwarding. E.164 international format. It can be null
Detected country for the agent's phone number
Timezone configured by the agent. IANA format.
This field can contain any extra character data with a max length of 150 characters.